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May 19, 2023

In this week's podcast, we're going to explore the innovative application of customer journey design thinking to track a Freemasonry candidate's progression through various degrees. We'll delve into how this method can help lodges better understand and support their candidates' experiences, from initiation to the attainment of the highest degrees. Join us as we bridge the gap between the ancient traditions of Freemasonry and modern design thinking principles, offering a fresh perspective on the Masonic journey.